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Daryl Holmes - Started, Grew and Took Public 1300 Smiles

  • HopgoodGanim Waterfront Place Brisbane QLD 4000 Australia (map)

EO Brisbane Event: Get Ahead Faster – 1300SMILES Founder Daryl Holmes

Dr Daryl Holmes qualified as a dentist in 1987 and practised as a Dental Officer in the Royal
Australian Air Force before commencing private practice in Ayr and Home Hill, North
Queensland. For several years he operated multiple dental surgeries in the Townsville region
before establishing the Townsville Family Dental brand and business model in 1991.

For the next 13 years Dr Holmes pioneered and perfected a range of innovative marketing and
management techniques for his dentistry business, in the process transforming a cottage industry
into a polished and professional customer service experience, backed up by affordable high
quality dental health care.

On 11 March 2005 1300SMILES Ltd was listed on the ASX at $0.80 per share, closing the day at

Fourteen years on, the company continues to make a name for itself, currently owning and
operating 35 large, full-service dental facilities at its sites in the ten major population centres in
Queensland, as well as in New South Wales and South Australia.  This has taken the share price
in the range of $6.30 - $6.60 and delivering compound annual growth of more than 20%.

The company continually seeks to expand its presence into other geographical areas throughout
Australia.  It does so both by establishing its own new operations and by acquiring existing dental

Dr Holmes supports many charities and is an active supporter and hands-on volunteer on board
the YWAM Medical Ship ( In October 2013, 1300SMILES and YWAM
MSA were joint recipients of the Edward B Shils Award for “Passion, Dedication and Leadership
in Bringing Much Needed Health Care to the Underserved in Papua New Guinea”.

Having personally supported YWAM since 2010, Dr Holmes was awarded an OBE by the Papua
New Guinea Government as part of the 2017 Queen’s Birthday Honours List in recognition of his
leadership and personal commitment to the delivery of medical, dental and optical care via the
YWAM Medical Ships, in remote areas of Papua New Guinea.

Dr Holmes is also a Director on the Board of the Cowboys Leagues Club having served as
Deputy Chairman for over 15 years before being elected Chairman in 2014, and awarded Life
Membership of the Cowboys Leagues Club for Outstanding Service and Commitment to the
Club, its members and the community it serves.

Despite the demands of running a highly successful publicly listed corporation, Dr Holmes still
performs dentistry in the business on a weekly basis ensuring he is never far from the customer experience.